Provide consistent guidance and leadership to the L2 directors and L3 managers across the project and ensure the critical project level functions are in place and operating effectively and efficiently.
| Project Level KPIs | Target | Subgoal |
|---|---|---|
| Aggregate mean rating of user awareness of XSEDE resources and services | 3.7 of 5/yr | Deepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4) |
| Percent increase in social media impressions over time | 20/yr | Deepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4) |
| Aggregate mean rating of user satisfaction with XSEDE technical expertise and support services | 3.5 of 5/yr | Advance - Enhance the Array of Technical Expertise and Support Services (§2.2.2) |
| Mean rating of importance of XSEDE resources and services to researcher productivity | 4.4 of 5/yr | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
| Percentage of users who indicate the use of XSEDE-managed and/or XSEDE-associated resources in the creation of their work product | 80 | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
| Percentage of Project Improvement Fund funded projects resulting in innovations in the XSEDE organization | 70/yr | Sustain – Operate an innovative virtual organization (§2.3.4) |
| Mean rating of innovation within the organization by XSEDE staff | 4 of 5/yr | Sustain – Operate an innovative virtual organization (§2.3.4) |
| Program Office (L2) KPIs | Target | Subgoal |
|---|---|---|
| Variance between relevant report submission and due date (days) | 0 | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
| Percentage of sub-award invoices processed within target duration | 95/qtr | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
| Percentage of recommendations addressed by relevant project areas within 90 days | 90/yr | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
| Aggregate mean rating of satisfaction with content and accessibility of the XSEDE Staff Wiki | 3.9 of 5/yr | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
Number of staff publications | 32/yr | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
Aggregate mean rating of Inclusion in XSEDE | 4.1/yr | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
Aggregate mean rating of Equity in XSEDE | 4.0/yr | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
| Number of XSEDE-related social media impressions | 360,000/yr | Deepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4) |
| Number of XSEDE-related media hits | 165/yr | Deepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4) |
| Name | Institution | Position |
|---|---|---|
| Ron Payne | NCSA | Program Office Director; Business Operations Manager; Strategic Planning, Policy, & Evaluation Manager |
| Leslie Froeschl | NCSA | Program Office Deputy Director; Program Office, Senior Project Manager Project Management, Reporting, & Risk Management Manager, Senior Project Manager |
| Hannah Remmert | NCSA | External Relations Manager |
| Scott Wells | UTK | Project Management, Reporting, & Risk Management Deputy Manager |
Google Drive:
WBS 2.6 - Program Office: https://drive.google.com/drive/u/2/folders/0B16f9Te7wFwmWF9jcjZ2djZYdG8
WBS 2.6.1 - Project Office
WBS 2.6.2 - External Relations
WBS 2.6.3 - Project Management, Reporting, & Risk Management
WBS 2.6.4 - Business Operations
WBS 2.6.5 - Strategic Planning, Policy and Evaluation