Mission Statement

Systems Operational Support (SysOps) provides enterprise level support and system administration for all XSEDE central services. 

Goals, Metrics & KPIs

KPIs

Project KPITargetSubgoal
Average availability of critical enterprise services (%) [geometric mean]99.9%Sustain - Provide reliable, efficient, and secure infrastructure

 

Additional Metrics

MetricTarget
Average availability of critical enterprise services (%) [geometric mean]99.9%
Total enterprise services-
Core enterprise services-
Services added/subtracted-

Team Members

NameInstitutionPositionEmail
Gary RogersNational Institute for Computational Sciences (NICS)Manager

grogers3@utk.edu

Stephen MiltonNational Institute for Computational Sciences (NICS)Deputy Managersmilton1@utk.edu
Joe RinkovskyIndiana UniversitySystem Administrator - VM Hosting / Nagiosjrinkovs@iu.edu
Steve BirdIndiana UniversitySystem Administrator - VM Hosting / Nagios
stebird@indiana.edu
Ed WozniakPittsburgh Supercomputer Center (PSC)System Administrator - Accounting and Security

wozniak@psc.edu 

Paul HooverSan Diego Supercomputer Center (SDSC)Inca Administratorphoover@sdsc.edu
Chris LindseyNational Center for Supercomputing Applications (NCSA)System Administrator - Emaillindsey@ncsa.illinois.edu
Mike PackardTACCSystem Administrator - VM Hosting mpackard@tacc.utexas.edu
Erick McGheeNational Institute for Computational Sciences (NICS)
System Administrator - VM Hosting

emcghee5@utk.edu

Communication & Meetings

Monthly SysOps Meeting Coordinates

Meeting Notes 2016

Meeting Notes 2017

Meeting Notes 2018

Meeting Notes 2019

Meeting Notes 2020

 

New Staff Orientation

Index of XSEDE central services (XSEDE username/password required)

XSEDE Enterprise Services Review

Projects

 XES Hybrid Cloud Plan

Resources