Date
Attendees
ChrisBryan
Bobby
- Nicole
- Weddie
- Rick
Goals
- Biweekly status meeting
Discussion items
Time | Item | Who | Notes |
---|---|---|---|
Action Items |
|
|
|
User Survey Interview comments |
| ||
Micro Surveys |
| ||
Feedback ticket status | Nicole |
| |
User Forums | All |
| |
Startup Contact emails | Bryan |
| |
New/Renewal reminder (re-add users) | Bryan |
| |
Contact emails to New and Innovative Project PIs | Rick |
| |
Improved XSEDE account management | All | ||
PI Status Emails | All |
| |
Roundtable | |||
Bobby | |||
Nicole | |||
Rick | |||
Weddie | |||
Bryan |
| ||
Next Meeting | Thursday, 11 October 2018 |
User Engagement Activities
- All –
- quarterly PI status email
- Identify actionable items
- Create Jira issues for tracking actionable items
- Provide metrics for Interim Project Reports
- monitor user forums
- annual user survey activities
- attend biweekly group status meetings and monthly CEE all-hands meetings
- support of Campus Champions (pending)
- quarterly PI status email
- Nicole - +monitor tickets that go into User Engagement RT queue
- Rick - +NIP quarterly contact emails (Dave Hart provided last email list)
- Weddie- +micro surveys
- Chris –
- attend biweekly CEE meetings and provide UE status
- attend quarterly XSEDE staff meetings
- monthly startup contact email
- quarterly new/renewal contact email
- quarterly reminder to PIs to review user access to their project (Ken H provides email list that includes PIs, co-PIs, and allocation managers)
- gather metrics from UE team and provide input to Interim Project Reports
- provide ticket stats to SP forum (Jason does this)