See action item below
Operations Action Items:
|Trends analysis discussion||Deciding on exactly which trends to include and whether to modify existing that were presented||Greg/John||6/13/18|
Operations Notes/Discussion Items:
- Suggested that we incorporate user numbers correlated with the ticket numbers, showing a trend line. Dave Hart has some corresponding information on users that we can combine.
- Also suggested that we might also consider job information related to tickets
- Duo usage increases result in cost increases for XSEDE because we have to pay for those additional licenses
XCI Notes/ Discussion items:
Upfront: Define/explain acronyms and what each group does: XCI, RACD, CRI
Be prepared to discuss: How is satisfaction number calculated? Who is surveyed?
Pull in KPI table supplied by Ron morning of 6/7
Be careful when discussing status of OSG in public. Changes are not public knowledge yet. Maybe text along the lines of "OSG is undergoing a major transistion. We are preparing for whatever changes may happen."
XSEDE has said that if we promoted a 3rd party tool and it is dropped by its supplier, we would consider taking on the tools and providing & supporting them for the CI community going forward. We may need to do such for some OSG tools.
CI login story - Bosco