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Mission Statement

Project-wide strategic planning, policy development, evaluation and assessment, and organizational improvement in support of sustaining an effective and productive virtual organization.

Goals, Metrics, KPIs


  • Percentage of recommendations addressed by relevant project areas

    • intentionally does not measure “implementation” of recommendations due to the many factors that may impede implementation (e.g. timelines, funding, capacity, etc.)

    • track this metric with new tools currently being implemented in XSEDE, namely JIRA and Confluence. The team intends to upload evaluation reports to Confluence and copy recommendations to JIRA for tracking.
(Target 90%) 
  • Average rating of staff regarding how well-prepared they feel to perform their jobs

    • obtained by staff self-report via the Annual XSEDE Staff Climate Study conducted by the external evaluation team. Staff responses to a set of Likert Scale items measured on a scale of 1 (Strongly Disagree) to 5 (Strongly Agree) and relating to staff preparation are combined to determine a mean index score.
(Target 4 out of 5) 


  • Will be assessed to determine best ways to qualify innovation

    • Number of strategic or innovative improvements

      • measures innovative actions directly

    • Ratio of proactive to reactive improvements

      • a measurement of organizational maturity and agility

Team Members

Lizanne DestefanoGeorgia
Lorna RiveraGeorgia
Nick BerenteUniversity of

Communication & Meetings

Mondays at 2pm Central | 3pm Eastern

Biweekly starting Monday, September 12th, 2016

Join by phone

+1 217 332 6338 (Champaign-Urbana)

+1 312 994 8410 (Chicago)

+1 888 983 3631 (US Toll Free)

Conference ID: 2874938

New Staff Orientation

  • Under development


  • Improvement tracking
  • Others gearing up in 2016
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