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Zoom Meeting ID: 442 095 264

One tap mobile:
+16699006833,,442095264# US (San Jose)
+16468769923,,442095264# US (New York)



  • Bryan

  • Bobby

  • Nicole
  • Weddie
  • TJ


  • Biweekly status meeting

Discussion items


  • PY10 Planning - Statement of Work
      • Capture community needs, requirements, and recommendations for improvements
      • Report to the national community how their feedback is being addressed
    • Direct Contact
      • PI emails - coming April 1
      • Allocation Rejection followup, New and Renewal followup
    • User Forums and Feedback tickets - Nicole
    • XSEDE area support
      • Annual User Survey - followup and mining for comments (Lorna Rivera)
      • Assist with Micro Surveys (as requested) (Julie Wernert)
      • New and Innovative Projects (Sergiu Sanielevici)
      • Campus Champions (Dana Brunson)
  • Transition planning - "extension" 
  • FYI - Frontera (

User Engagement Activities

  • All –
    • quarterly PI status email
      • Identify actionable items
      • Create Jira issues for tracking actionable items
      • Provide metrics for Interim Project Reports
    • monitor user forums
    • annual user survey activities
    • attend biweekly group status meetings and monthly CEE all-hands meetings
    • support of Campus Champions (pending)
  • Nicole - +monitor tickets that go into User Engagement RT queue
  • Rick - +NIP quarterly contact emails (Dave Hart provided last email list)
  • Weddie- +micro surveys
  • Chris –
    • attend biweekly CEE meetings and provide UE status
    • attend quarterly XSEDE staff meetings
    • monthly startup contact email
    • quarterly new/renewal contact email
    • quarterly reminder to PIs to review user access to their project (Ken H provides email list that includes PIs, co-PIs, and allocation managers)
    • gather metrics from UE team and provide input to Interim Project Reports
    • provide ticket stats to SP forum (Jason does this)

Action items