Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 6 Next »

Mission Statement

The mission of XSEDE User Engagement is improving support, operations, capabilities, interfaces, procedures, and policies by maintaining persistent, personal contact with the community. 

Goals, Metrics, KPIs

Primary Metrics
Number of active and new PIs contacted quarterly
Number of user requirements entered/tracked
Number of user requirements resolved
Additional Metrics
# of responses to PI emails each quarter
# of responses to each micro survey
# of annual user satisfaction survey respondents interviewed
# of XSEDE-wide tickets
# of XSEDE-wide tickets addressed

 

Team Members

NameInstitutionPositionEmail
Chris HempelTACCManagerhempel@tacc.utexas.edu
Rick CostaPSC costa@psc.edu
Weddie JacksonNCSA weddie@ncsa.edu
Bobby WhittenNICS rwhitte4@utk.edu
Nicole WolterSDSC nickel@sdsc.edu
    
    
    
    

 

Communication & Meetings

Bi-weekly status meetings - day/time TBD

New Staff Orientation

TBD

Projects

NA

  • No labels