Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 5 Next »

Mission Statement

The mission of XSEDE User Engagement is improving support, operations, capabilities, interfaces, procedures, and policies by maintaining persistent, personal contact with the community. 

Goals, Metrics, KPIs

Primary Metrics

• Number of active and new PIs contacted quarterly
• Number of user requirements entered/tracked
• Number of user requirements resolved
Additional Metrics
• # of responses to PI emails each quarter
• # of responses to each micro survey
• # of annual user satisfaction survey respondents interviewed
• # of XSEDE-wide tickets
• # of XSEDE-wide tickets addressed

Team Members

NameInstitutionPositionEmail
Chris HempelTACCManagerhempel@tacc.utexas.edu
Rick CostaPSC costa@psc.edu
Weddie JacksonNCSA weddie@ncsa.edu
Bobby WhittenNICS rwhitte4@utk.edu
Nicole WolterSDSC nickel@sdsc.edu
    
    
    
    

 

Communication & Meetings

Bi-weekly status meetings - day/time TBD

New Staff Orientation

TBD

Projects

NA

  • No labels