The Allocations, Accounting & Account Management CI (A3M) group maintains and improves the interfaces, databases and data transfer mechanisms for XSEDE-wide resource allocations, accounting of resource usage, and user account management.
Goals, Metrics & KPIs
|User satisfaction with XRAS system||4 of 5||Sustain - Provide excellent user support|
|Availability of the XRAS systems||99%||Sustain - Provide reliable, efficient, and secure infrastructure|
|Percentage of approved feature change requests implemented||100%||Sustain - Provide reliable, efficient, and secure infrastructure|
|Availability of XRAS||99%|
Communication & Meetings
New Staff Orientation