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Program Office (L2) KPIsTargetSubgoal
Variance between relevant report submission and due date (days)0Sustain – Operate an effective and productive virtual organization (§2.3.3)
Percentage of sub-award invoices processed within target duration95/qtrSustain – Operate an effective and productive virtual organization (§2.3.3)
Percentage of recommendations addressed by relevant project areas within 90 days90/yrSustain – Operate an effective and productive virtual organization (§2.3.3)
Aggregate mean rating of satisfaction with content and accessibility of the XSEDE Staff Wiki 3.9 of 5/yrSustain – Operate an effective and productive virtual organization (§2.3.3)

Number of staff publications

32/yrSustain – Operate an effective and productive innovative virtual organization (§2.3.34)

Aggregate mean rating of Inclusion in XSEDE

4.1/yrSustain – Operate an effective and productive innovative virtual organization (§2.3.34)

Aggregate mean rating of Equity in XSEDE

4.0/yrSustain – Operate an effective and productive innovative virtual organization (§2.3.34)
Number of XSEDE-related social media impressions360,000/yrDeepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4)
Number of XSEDE-related media hits165/yrDeepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4)

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