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  • Current target: 3.5/5: Should this target be raised? 

  • RY3: 3.6; RY4: 3.9

  • Since this is measured via the annual user survey, it is actually assessing performance/satisfaction of the previous year. Thus, a change in the RY5 target is really a change in the expectation of satisfaction for RY4. If this will be changed for the RY5 user survey, it should be decided and communicated to the project very soon.

  • The decision was made to not increase this substantially as the increase from RY3 to RY4 has not been seen historically. The external evaluation team recommends increasing this to 3.75 at the most until RY5 data is reported.

    Revised Survey Question

    From RACD

    Includes questions from Service Provider micro-survey:

    • (USER) Logged in using an SSH command line
      • Login to SP resources thru the single sign-on hub (login.xsede.org) using XSEDE credentials Direct login to SP resources using SP specific credentials
      • Direct login to SP resources with XSEDE credential using MyProxy and GSI OpenSSH
      • Login to XSEDE using multiple factors (only rate this capability if you know you are using it)
      • XSEDE allocation lookup command line tool (xdusage)
    • (USER) Accessed resources using campus federated credentials or XSEDE credentials
      • Authenticating to the XSEDE User Portal and other web services using campus InCommon credentials (CILogon)
      • Using XSEDE credentials to log into non-XSEDE Web services (e.g., GENI and OrCID.)
    • (USER) Utilized XSEDE-provided Globus data management services
      • Globus Transfer Service
      • Globus Sharing Service
      • Globus Connect for moving data between personal systems and XSEDE resources
    • (USER) Ran batch jobs
      • The job start prediction service (Karnak)
    • (GATEWAY) Support a gateways integrated with XSEDE
      • The gateways submit attributes service (API)
      (NEW) (USER) Access XSEDE affiliated web sites using the "XSEDE Login" button (web single sign-on)
      • Login to XSEDE affiliated web sites without entering a password every time
    • (NEW) (USER, SPs) ) Would you be interested if XCI's Resource Integration team released/curated a repository of containers (a)
    • (NEW) (USER) Access the Research Software Portal (software.xsede.org) to discover or share software
      • Search all available software and services in the XSEDE community
      • Advertise software my team makes available to the XSEDE community
      • Describe a new user story or use case
      • Discover already supported use cases
      • Discuss software needs, delivery activities, deployment, and usage
      • Participate in software technical reviews
    • (NEW) (SPs(NEW) (USER) If we may contact you to follow up on your comments and/or to gauge your interest in participating in a use-case study, please share your contact information. (a)
    • (GATEWAY) Support a gateways integrated with XSEDE
      • The gateways submit attributes service (API)
      • Globus Auth for user login to gateway
    • (NEW) (SERVICE PROVIDER) Integrate a Service Provider resource into XSEDE
      • IPF software used to publish resource information to XSEDE
      • XSEDE accepted CA certificates
      • XSEDE Resource Operational Status Dashboards
      • XSEDE Resource Integration Steps Dashboard
      • Resource Description Repository (RDR)
      • Install software from XSEDE RPM repositories on software.xsede.org
      • Discuss software needs, delivery activities, deployment, and usage
      • Participate in software technical reviews
    • (NEW) (SPsSERVICE PROVIDER) XCI software related technical services (a)
      • Software Integration Support
      • Software Usage Instrumentation Support
      • Use case requirements analysis processes
      • Use case development processes
      • Use case prioritization processes
    • (NEW)  If XCI's Resource Integration team released/curated a repository of containers (a)(NEW) What (SERVICE PROVIDER) What level Service Provider (SP) do you represent? (a)
    • (NEW) How  (SERVICE PROVIDER) How many users does your SP support? Please provide your best estimate (a)
    • (NEW) How  (SERVICE PROVIDER) How long has your institution collaborated with the XSEDE project (or its predecessor, TeraGrid)? (a)
    • (NEW) Please  (SERVICE PROVIDER) Please share with us any comments, concerns or suggestions about the services, software, and/or associated components offered by the XSEDE Cyberinfrastructure Integration group. (a)

    (

    NEW) If we may contact you to follow up on your comments and/or to gauge your interest in participating in

    a

    use-case study, please share your contact information. (a

    )

    (a) both awareness and satisfaction ratings from XCI Software and Services Micro-Survey Spring 2018.


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