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CEE is focused on personal interactions, ensuring that existing users, potential users and the general public have sufficient access to materials and have a positive and effective experience with XSEDE public offerings and frontline user support. As such, the CEE area metrics are designed to broadly assess this performance. CEE has focused on metrics that will quantify how many users in aggregate are benefiting from XSEDE resources and services. Additionally, CEE has focused on how well the user base is sustained over time and how well training offerings evolve with changing user community needs.

Goals, Metrics & KPIs

Area MetricsKPIs

GoalDeepen/Extend – Deepen use to existing communities
MetricKPITarget
Number of new sustained users of XSEDE resources and services > 1000 / qtrDeepen/Extend – Extend use to new communitiesNumber of sustained via the portal (Project KPI)3,500 / qtr

Number of sustained underrepresented individuals using XSEDE resources and services via the portal (Project KPI)

2,000 / yr

Number of new users of XSEDE resources and services

> 5000 / qtr

via the portal (Project KPI)

3,000 / qtr

Number of new users from underrepresented communities individuals using XSEDE resources and services

> 100 / yrDeepen/Extend – Extend use to new communities

Number of sustained users from underrepresented communities using XSEDE resources and services

> 1000 / yrDeepen/Extend – Deepen use to existing communities

Number of attendees in synchronous and asynchronous training

> 6000 / yrDeepen/Extend – Prepare the current and next generation
Average impact assessment of training for attendees registered through XSEDE User Portal4 out of 5 / qtrDeepen/Extend – Prepare the current and next generation
Number of pageviews to the XSEDE website80000 / qtrDeepen/Extend – Raise awareness of the value of advanced digital research services
Number of pageviews to the XSEDE User Portal100000 / qtrDeepen/Extend – Raise awareness of the value of advanced digital research services

KPIs

KPITarget
  
  
  
  
  

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via the portal (Project KPI)

175 / qtr
Number of participant hours of live training delivered by XSEDE (Project KPI)40,000 / yr
Number of students benefiting from XSEDE resources and services through training, XSEDE projects, or conference attendance (Area KPI)1,500 / qtr
Number of underrepresented students benefiting from XSEDE resources and services through training, XSEDE projects, or conference attendance (Area KPI)500 / qtr
Aggregate mean rating of training impact for attendees registered through the portal (Area KPI)4.4 of 5 / qtr
Number of institutions with a Champion (Area KPI)300
Percentage of user requirements addressed within 30 days (Area KPI)98 / qtr



Leadership Team

Name

Institution

PositionEmail
Kelly GaitherTACCL2 Directorkelly@tacc.utexas.edu
Jennifer HouchinsShodorL2 Deputy, L3 Workforce Developmentjhouchins@shodor.org
Linda AkliSURAL3 Broadening Participationakli@sura.org
Susan MehringerCornellL3 Trainingshm7@cornell.edu
Bryan SneadTACCL3 User Engagementjbsnead@tacc.utexas.edu
Maytal DahanTACCL3 UIImaytal@tacc.utexas.edu
Dana BrunsonInternet2L3 Campus Engagementdbrunson@internet2.edu
Henry NeemanOUL3 Campus Engagementhneeman@ou.edu

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