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Definition: Customer satisfaction with the people services XCI provides.

XCI People Services

  • Office of the Director Services
    • TODO: Dave/Craig/Janet identity Office of Director services that should be rated
  • RACD Services
    • Assist providers with capability integration: assist community software/service provider to identify use cases, prepare capability delivery plans, and integrate components (most of the work done by community providers)
    • XSEDE prioritized capability integration: work with XSEDE functions to identify use cases, prioritize use cases, prepare capability delivery plans, and integrate components (most of the work done by XSEDE)
    • Evaluate potential components
    • Pre-production integrated testing
  • XCSR Services
    • Campus visits
    • SP integration assistance
    • TODO: Rich/Victor identity services that should be rated

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