Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.

Table of Contents

Mission Statement

Systems Operational Support (SysOps) provides enterprise level support and system administration for all XSEDE central services. 

Goals, Metrics & KPIs


Project KPITargetSubgoal
Average availability of critical enterprise services (%) [geometric mean]99.9%Sustain - Provide reliable, efficient, and secure infrastructure


Additional Metrics

Average availability of critical enterprise services (%) [geometric mean]99.9%
Total enterprise services-
Core enterprise services-
Services added/subtracted-

Team Members

Gary RogersNational Institute for Computational Sciences (NICS)Manager

Stephen MiltonNational Institute for Computational Sciences (NICS)Deputy
Joe RinkovskyIndiana UniversitySystem Administrator - VM Hosting /
Steve BirdIndiana UniversitySystem Administrator - VM Hosting / Nagios
Ed WozniakPittsburgh Supercomputer Center (PSC)System Administrator - Accounting and Security 

Paul HooverSan Diego Supercomputer Center (SDSC)Inca
Chris LindseyNational Center for Supercomputing Applications (NCSA)System Administrator -
Mike PackardTACCSystem Administrator - VM Hosting
Erick McGheeNational Institute for Computational Sciences (NICS)
System Administrator - VM Hosting

Communication & Meetings

Monthly SysOps Meeting Coordinates

Meeting Notes 2016

Meeting Notes 2017

Meeting Notes 2018

Meeting Notes 2019

Meeting Notes 2020


New Staff Orientation

Index of XSEDE central services (XSEDE username/password required)

XSEDE Enterprise Services Review


 XES Hybrid Cloud Plan