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Project Level KPIsTargetSubgoal
Aggregate Grand (aggregate) mean rating of user awareness of XSEDE User Survey awareness items regarding XSEDE resources and services (1-5 point Likert scale)3.7 of 5/yrDeepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4)
Percent increase in Number of social media impressions over time429,282/yrDeepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4)
Aggregate Grand (aggregate) mean rating of user satisfaction with XSEDE User Survey satisfaction items regarding XSEDE technical expertise and support services (1-5 point Likert scale)3.5 of 5/yrAdvance - Enhance the Array of Technical Expertise and Support Services (§2.2.2)
Mean rating of importance of XSEDE resources and services to researcher productivity (1-5 point Likert scale)4.4 of 5/yrSustain – Operate an effective and productive virtual organization (§2.3.3)
Percentage of users who indicate the use of XSEDE-managed and/or XSEDE-associated resources in the creation of their work product8080%Sustain – Operate an effective and productive virtual organization (§2.3.3)
Percentage of Project Improvement Fund funded projects resulting in innovations in the XSEDE organization7070%/yrSustain – Operate an innovative virtual organization (§2.3.4)
Mean rating of innovation within the organization by XSEDE staff (1-5 point Likert scale)4 of 5/yrSustain – Operate an innovative virtual organization (§2.3.4)

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Program Office (L2) KPIsTargetSubgoal
Variance between relevant report submission and due date (days)0Sustain – Operate an effective and productive virtual organization (§2.3.3)
Percentage of sub-award invoices processed within target duration9090%/qtrSustain – Operate an effective and productive virtual organization (§2.3.3)
Percentage of recommendations addressed by relevant project areas within 90 days9090%/yrSustain – Operate an effective and productive virtual organization (§2.3.3)
Aggregate Grand (aggregate) mean rating of Staff Climate Study satisfaction with items regarding content and accessibility of the XSEDE Staff Wiki (1-5 point Likert scale)3.9 of 5/yrSustain – Operate an effective and productive virtual organization (§2.3.3)

Number of staff publications

50/yrSustain – Operate an innovative virtual organization (§2.3.4)

Aggregate Grand (aggregate) mean rating of Inclusion in XSEDEof Staff Climate Study awareness items regarding inclusion in XSEDE (1-5 point Likert scale)

4.1/yrSustain – Operate an innovative virtual organization (§2.3.4)

Aggregate Grand (aggregate) mean rating of Equity in XSEDEof Staff Climate Study awareness items regarding equity in XSEDE (1-5 point Likert scale)

4.0/yrSustain – Operate an innovative virtual organization (§2.3.4)
Number of XSEDE-related media hits325/yrDeepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4)

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NameInstitutionPosition
Ron PayneNCSA

Program Office Director;

Business Operations Manager;

Strategic Planning, Policy, & Evaluation Manager

Leslie FroeschlNCSA

Program Office Deputy Director;

Program Office, Senior Project Manager

Project Management, Reporting, & Risk Management Manager,

Senior Project Manager

Boswell HutsonDina MeekNCSAExternal Relations Manager
Scott WellsUTKProject Management, Reporting, & Risk Management Deputy Manager

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