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Goals, Metrics & KPIs


KPI (Project)Target
Total number of capabilities in production81

KPI (L2)


Grand (aggregate) mean rating of
satisfaction with XCI services4.5 of 5
XSEDE User Survey user satisfaction items regarding XCI software and technical services, capabilities, and resources (1-5 point Likert scale)4 of 5/year
Grand (aggregate) mean rating of XSEDE User Survey Service Provider satisfaction items regarding XCI software and technical services, capabilities, and resources  (1-5 point Likert scale)4 of 5/year
Number of non-XSEDE partnerships with XCI8/ year
Mean time to issue resolution14 days

Other Metrics

AveraSge satisfaction rating of XCI services (1-5 point Likert scale)4 of 5
Number of new capabilities made available for production deployment7
Total # of systems that use 1 or more CRI-provided Toolkits450
Percentage of XSEDE-recommended tools that are adopted by allocated systems (all Level 1 and Level 2 SPs that are allocated by XSEDE in whole or in part), where the tools are appropriate100%

Leadership Team

Deputy Director
David LifkaCornell UniversityDirector
Craig StewartIndiana University

Shava Smallen


Tabitha Samuel

San Diego Supercomputer Center

National Institute for Computational Sciences,
University of Tennessee

Co-Deputy Directors

JP NavarroArgonne National LaboratoryManager, RACD
Shava SmallenSan Diego Supercomputer CenterDeputy Manager, RACD
Rich KnepperCornell UniversityManager, CRI
Lucille JarzynkaPittsburgh Supercomputing CenterProject Manager

Communication & Meetings

XCI staff conference calls are on alternate Thursdays at 3PM the first and third Thursday of every month at 10:00 am  Eastern

Google Drive folders for XCI

XSEDE Google Drive space should be used as a shared workspace for collaboration and temporary files. All documents that belong in the official XSEDE archive should be entered into IDEALS.  Contact Leslie Froeschel to submit a document to IDEALS.

New Staff Orientation


Groups and Projects