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CEE is focused on personal interactions, ensuring that existing users, potential users and the general public have sufficient access to materials and have a positive and effective experience with XSEDE public offerings and frontline user support. As such, the CEE area metrics are designed to broadly assess this performance. CEE has focused on metrics that will quantify how many users in aggregate are benefiting from XSEDE resources and services. Additionally, CEE has focused on how well the user base is sustained over time and how well training offerings evolve with changing user community needs.

Goals, Metrics & KPIs

Area MetricsKPIs

Metric
KPITarget
Goal
Number of
new
sustained users of XSEDE resources and services
>`1000 / qtrDeepen/Extend – Extend use to new communitiesNumber of sustained
via the portal (Project KPI)3,500 / qtr

Number of sustained underrepresented individuals using XSEDE resources and services via the portal (Project KPI)

1,750 / yr

Number of new users of XSEDE resources and services

> 5000 / qtrDeepen/Extend – Deepen use to existing communities

via the portal (Project KPI)

3,000 / qtr

Number of new

users from

underrepresented

communities

individuals using XSEDE resources and services

> 400 / yrDeepen/Extend – Extend use to new communities

Number of sustained users from underrepresented communities using XSEDE resources and services

> 1000 / yrDeepen/Extend – Deepen use to existing communities

Number of attendees in synchronous and asynchronous training

> 6000 / yrDeepen/Extend – Prepare the current and next generationAverage impact assessment of training for attendees registered through XSEDE User Portal4 out of 5 / qtrDeepen/Extend – Prepare the current and next generationNumber of pageviews to the XSEDE website80000 / qtrDeepen/Extend – Raise awareness of the value of advanced digital research servicesNumber of pageviews to the XSEDE User Portal100000 / qtrDeepen/Extend – Raise awareness of the value of advanced digital research services

KPIs

KPITarget
  
  
  
  
  

...

via the portal (Project KPI)

250 / qtr
Number of participant hours of live training delivered by XSEDE (Project KPI)40,000 / yr
Number of students benefiting from XSEDE resources and services through training, XSEDE projects, or conference attendance (Area KPI)2,000 / qtr
Number of underrepresented students benefiting from XSEDE resources and services through training, XSEDE projects, or conference attendance (Area KPI)650 / qtr
Grand (aggregate) mean rating of Post Training Event Survey items related to training impact for attendees registered through the portal (Area KPI) (1-5 point Likert scale)4.4 of 5 / qtr
Number of institutions with a Champion (Area KPI)300
Percentage of user requirements addressed within 30 days (Area KPI)98% / qtr



Leadership Team

Name

Institution

PositionEmail
Kelly GaitherTACCL2 Directorkelly@tacc.utexas.edu
Scott Lathrop
Linda Akli
NCSA
SURAL2 Deputy, L3 Workforce Development
 
akli@sura.org
Linda AkliSURAL3 Broadening Participation
 
akli@sura.org
Susan MehringerCornellL3 Training
 Chris Hempel
shm7@cornell.edu
Bryan SneadTACCL3 User Engagement
 
jbsnead@tacc.utexas.edu
Maytal DahanTACCL3 UII
 
maytal@tacc.utexas.edu
Dana Brunson
 
Internet2L3 Campus Engagement
 
dbrunson@internet2.edu
Henry Neeman
 
OUL3 Campus Engagement
 
hneeman@ou.edu

Communication & Meetings

Google Drive folders for CEE

XSEDE Google Drive space should be used as a shared workspace for collaboration and temporary files. All documents that belong in the official XSEDE archive should be entered into IDEALS.  Contact Leslie Froeschel to submit a document to IDEALS.

New Staff Orientation

Groups and Projects

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