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| Project Level KPIs | Target | Subgoal |
|---|---|---|
| Aggregate Grand (aggregate) mean rating of user awareness of XSEDE User Survey awareness items regarding XSEDE resources and services (1-5 point Likert scale) | 3.7 of 5/yr | Deepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4) |
| Percent increase in Number of social media impressions over time | 429,282/yr | Deepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4) |
| Aggregate Grand (aggregate) mean rating of user satisfaction with XSEDE User Survey satisfaction items regarding XSEDE technical expertise and support services (1-5 point Likert scale) | 3.5 of 5/yr | Advance - Enhance the Array of Technical Expertise and Support Services (§2.2.2) |
| Mean rating of importance of XSEDE resources and services to researcher productivity (1-5 point Likert scale) | 4.4 of 5/yr | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
| Percentage of users who indicate the use of XSEDE-managed and/or XSEDE-associated resources in the creation of their work product | 8080% | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
| Percentage of Project Improvement Fund funded projects resulting in innovations in the XSEDE organization | 7070%/yr | Sustain – Operate an innovative virtual organization (§2.3.4) |
| Mean rating of innovation within the organization by XSEDE staff (1-5 point Likert scale) | 4 of 5/yr | Sustain – Operate an innovative virtual organization (§2.3.4) |
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| Program Office (L2) KPIs | Target | Subgoal |
|---|---|---|
| Variance between relevant report submission and due date (days) | 0 | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
| Percentage of sub-award invoices processed within target duration | 9090%/qtr | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
| Percentage of recommendations addressed by relevant project areas within 90 days | 9090%/yr | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
| Aggregate Grand (aggregate) mean rating of Staff Climate Study satisfaction with items regarding content and accessibility of the XSEDE Staff Wiki (1-5 point Likert scale) | 3.9 of 5/yr | Sustain – Operate an effective and productive virtual organization (§2.3.3) |
Number of staff publications | 50/yr | Sustain – Operate an innovative virtual organization (§2.3.4) |
Aggregate Grand (aggregate) mean rating of Inclusion in XSEDEof Staff Climate Study awareness items regarding inclusion in XSEDE (1-5 point Likert scale) | 4.1/yr | Sustain – Operate an innovative virtual organization (§2.3.4) |
Aggregate Grand (aggregate) mean rating of Equity in XSEDEof Staff Climate Study awareness items regarding equity in XSEDE (1-5 point Likert scale) | 4.0/yr | Sustain – Operate an innovative virtual organization (§2.3.4) |
| Number of XSEDE-related media hits | 325/yr | Deepen/Extend - Raise awareness of the value of advanced digital services (§2.1.4) |
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