XCI
...
Services Satisfaction KPI
XCI KPI | Target | Subgoal |
|---|---|---|
| Average satisfaction rating of XCI services | 4 of 5 | Advance - create an open and evolving e-infrastructure |
...
- Identity who the target users for each service are
- Identity when to survey these target users (yearly, for each IPR, or on some other schedule)
- Identify what questions to ask target users
...
RACD Component User Rating Metric
RACD Metric | Target | Subgoal |
|---|---|---|
| User rating of components delivered in production | 4 out of 5 | Advance - Create an open and evolving e-infrastructure |
...
- Identify components we need to have rated
- Identify users for those components
- Identify when to survey users (for each IPR, a month after deployment, or on some other schedule)
- Identify what questions to ask target users
...
RACD Component Operator Rating Metric
RACD Metric | Target | Subgoal |
|---|---|---|
| Operator rating of components delivered for production deployment | 4 out of 5 | Advance - Create an open and evolving e-infrastructure |
...
- Identify components we need to have rated
- Identify operators for those components
- Identify when to survey operators (for each IPR, a month after delivery, or on some other schedule)
- Identify what questions to ask operators
...
RACD Engagement Rating Metric
RACD Metric | Target | Subgoal |
|---|---|---|
| Software/service provider rating of our integration assistance | 4 out of 5 | Advance - Create an open and evolving e-infrastructure |
...