2019-12-05 Meeting notes

Date

05 Dec 2019

Zoom Meeting ID: 442 095 264
https://zoom.us/j/442095264

One tap mobile:
+16699006833,,442095264# US (San Jose)
+16468769923,,442095264# US (New York)

Next: 

19 Dec 2019

Attendees

• Bryan

• Bobby

• Nicole
• Weddie
• TJ

Goals

• Biweekly status meeting

Discussion items

All

• Holiday schedules/deadlines
• Nicole
  • Comsol available?
  • Hey can you all let me know if your sites support DB hosting?
• TJ
  • Ideas re enforcing/adjusting storage quotas
• Weddie (via email)
  • Frontera access (https://fronteraweb.tacc.utexas.edu/allocations/)

User Engagement Activities

• All –
  • quarterly PI status email
    • Identify actionable items
    • Create Jira issues for tracking actionable items
    • Provide metrics for Interim Project Reports
  • monitor user forums
  • annual user survey activities
  • attend biweekly group status meetings and monthly CEE all-hands meetings
  • support of Campus Champions (pending)
• Nicole - +monitor tickets that go into User Engagement RT queue
• Rick - +NIP quarterly contact emails (Dave Hart provided last email list)
• Weddie- +micro surveys
• Chris –
  • attend biweekly CEE meetings and provide UE status
  • attend quarterly XSEDE staff meetings
  • monthly startup contact email
  • quarterly new/renewal contact email
  • quarterly reminder to PIs to review user access to their project (Ken H provides email list that includes PIs, co-PIs, and allocation managers)
  • gather metrics from UE team and provide input to Interim Project Reports
  • provide ticket stats to SP forum (Jason does this)

Action items