|Contact info - QMA-327Getting issue details... STATUS||Get contact spreadsheet from IBC||Hannah Remmert|
Notes/ Discussion items:
- Break-even at 22 customers/2 years
- Mix of customers/willingness to pay
- Most valuable features:
- Historical data, customization, compatibility to job schedulers
- Marketing points: labor/time/cost savings
- Google forms being used by many; XRAS could represent ~$20K/year in savings
- Year 1 Plan market entry, expand customer base
- Develop protection, subsidies plan
- Find conferences
- Begin video production
- Reach out to existing clients
- Year 2 continue to expand customer base
- Find new customers
- Verify discounts are fiscally reasonable
- Year 3 Review XRAS progress
- Update existing videos
- Continuously improve software, notify customers to changes
- As customer base expands, readjust protection and subsidies plan
Can we contact people that were contacted?
- Team has a spreadsheet that can be shared
Sweet spot is small-mid level universities. What is price point for them?
- $2,000 annually for small
- $10,000 annually for mid
- Will the discrepancy in costs between small & medium universities fly? Need to take this into consideration.
- Number of users you have per system isn't necessarily linear to # of nodes.
- Would it be better to split the difference and charge everyone the same amount somewhere in between
- Support effort is smaller for smaller size–less users etc. Support costs increase as size increases
- ICOR program?
- intended for spinning off company. Attractive to universities because they can do it within the existing university environment & don't have to become independent company
- Most small universities using Google Form. Larger ones are using some kind of allocation system.
- Request Tracker has big pricing differences based on # of accounts & # of support requests available
SSO would be packaged with XRAS
- Was considered as an independent product at $2/user/month